4. Appointment Cancellation due to Non Payment - CLIENT

This email is sent to the client if you have marked payment as required, the client selects a service or class that has a price indicated for it, and they do not enter payment information within 30 minutes of reserving the appointment.

Default Template Text

To: %CLIENT_EMAILADDRESS%

CC:

Subject: [Appointment Cancellation] %PROFESSIONAL_FULLNAME% ON %APPT_DATE_TIME%

Email Body:

Your appointment has been Cancelled due to non-payment.

Dear %CLIENT_FULLNAME%,

Payment was required upon booking to reserve your appointment with %PROFESSIONAL_FULLNAME% for %REASON% on %APPT_DATE_TIME%.. Your time slot was put on hold for 30 minutes awaiting payment. Since payment has not been received at this time, your appointment has been cancelled.

Received Email Screenshot