3. Appointment Cancellation by staff Sent to Client

This email is sent when the Staff member generates the appointment cancellation by double clicking the appointment from Main->My Calendar view and selecting “Cancel Appointment” at the bottom of the detailed appointment view.

Default Template Text:

To: %CLIENT_EMAILADDRESS%

CC:

Subject: [Appointment Cancellation] %PROFESSIONAL_FULLNAME% on %APPT_DATE_TIME%

Email Body:

Your appointment has been Cancelled.

Dear %CLIENT_FULLNAME%,

This is to confirm that your appointment with %PROFESSIONAL_FULLNAME% for %REASON% has been cancelled. It was scheduled for %APPT_DATE_TIME%.

Received Email Screenshot: