An appointment in checkAppointments represents an individual booking made with a client for a particular reason. The reason may either be a service appointment (which is a 1-on-1 booking between a staff person and a client) or it may be a class (which is a group based appointment where multiple clients can register for a time slot).
Once an appointment is added to your schedule, it blocks off your availability so that a client cannot book with you during that time for any other reason. This keeps you from having double bookings.
Each appointment on your schedule is set to a certain duration that's determined by the service or class that the appointment is set for. For instance, if the service that the client booked is set to a duration of 1 hour, then an hour will be blocked off of your schedule. You can adjust the duration of an appointment after it is set by editing the appointment, but by default the appointment time is set by the duration of the service or class.
You'll be able to view appointments by going to either your Main → My Calendar view or your List views. Once you click into an appointment, you'll be able to see more details around the appointment and take certain actions. The appointment detail screen, shown below, tells you the location, staff, reason, date, time, & client that you'll be meeting with:
The appointment detail screen also allows you to take different actions around the appointment. We go through all of the things you can do with appointments on other pages of this documentation. Here is a quick list of helpful links:
For now, we hope this section has given you a better idea as to what appointments are. If you have any questions, as always, feel free to contact our support team or sign up for a general support call with one of our staff members and we can work through all of your questions individually.