While you are on our main documentation site reading this, we also have support embedded in our application. In this documentation we'll go through how to send us a message as well as how to view past messages.
On every page we have a
icon in the bottom right. If you click on it, you will see our in-app support messaging portal:
To send us a new message, click the "New Message" button at the bottom of the window:
On the message screen, type out whatever support message you need to send us. You'll be notified by response via email as well as by a notification in the app:
You can click the "three bars" in the top left of the new message window to return to your list of past support messages:
Let us know if you have any questions about using this support portal. If you are getting errors using this support portal, you can also submit a support ticket at: https://checkappointments.zendesk.com/anonymous_requests/new or by emailing us at firstname.lastname@example.org