Email Tags
| Tag | Definition |
|---|---|
| %PROFESSIONAL_FULLNAME% | Name of the Staff |
| %PROFESSIONAL_EMAIL% | Staff's Email |
| %PROFESSIONAL_MOBILE% | Staff's Mobile Number |
| %PROFESSIONAL_INSTRUCTIONS% | Special instructions entered in setup->Staff |
| %STAFF_SKYPE_ID% | Staff's Skype ID found under Setup > Staff |
| %APPT_DATE_TIME% | Date and Time of the Appointment for client's timezone |
| %APPT_DATE_TIME_STAFF% | Date and Time of the Appointment for staff's timezone |
| %APPT_DATE% | Appointment Date (without time) |
| %APPT_START_TIME% | Appointment Start Time in client's timezone |
| %APPT_START_TIME_STAFF% | Appointment Start Time in staff's timezone |
| %APPT_END_TIME% | Appointment End Time in client's timezone |
| %APPT_END_TIME_STAFF% | Appointment End Time in staff's timezone |
| %LOCATION_NAME% | Location Name |
| %LOCATION_ADDRESS% | Location Address |
| %LOCATION_DIRECTIONS% | Directions (From Setup->Locations) |
| %LOCATION_OFFICEPHONE% | Phone |
| %LOCATION_EMAIL% | Location specific email |
| %CLASSROOM% | Room number for classes |
| %REASON% | Service Name |
| %REASON_INSTRUCTIONS% | Instructions (Setup->Service) |
| %REASON_INSTRUCTIONS2% | 2nd set of instructions in Setup > Service |
| %APPOINTMENT_NOTE% | Comments entered by client |
| %COMPLETED_NOTE% | Note entered by staff after marking an appointment as Completed |
| %CHANGE_NOTE% | Note entered by staff after editing/rescheduling an appointment |
| %CHANGE_SUMMARY_CLIENT% | Summary of rescheduling or editing changes made to appointment sent in client's timezone |
| %CHANGE_SUMMARY_STAFF% | Summary of rescheduling or editing changes made to appointment sent in staff's timezone |
%CANCEL_REASON% | Note entered by client/staff when cancelling appointment |
| %NOSHOW_NOTE% | Note entered by staff after marking an appointment as No Show |
| %APPT_ID% | Appointment ID Number |
| %APPT_QR_CODE% | QR Code |
| %CLIENT_FULLNAME% | Client's Name |
| %CLIENT_FIRSTNAME% | Client's First Name |
| %CLIENT_ADDRESS1% | Address 1 |
| %CLIENT_ADDRESS2% | Address 2 |
| %CLIENT_CITY% | City |
| %CLIENT_STATE% | State |
| %CLIENT_ZIP% | Zip/Pin |
| %CLIENT_EMAILADDRESS% | Client's Email address |
| %CLIENT_PHONE% | Phone Number |
| %CLIENT_MOBILE% | Mobile Phone |
| %CLIENT_COMPANYNAME% | Company Name |
| %CLIENT_NOTE% | Notes on a client's profile |
| %BUSINESS_NAME% | Name of the Business |
| %MANAGE_APPT_URL% | Special URL to Reschedule or Cancel Appointment |
| %APPT_CANCEL_URL% | Special URL to Cancel this Appointment |
| %CUSTOM_FIELDS% | Custom Fields |
| %CUSTOM_FIELD_LABEL1% | Label for first custom field in custom field list |
| %CUSTOM_FIELD_ANSWER1% | Answer/value for first custom field in list |
| %STAFF_PRIVATE_URL% | Private URL for Staff Member |
| %LOCATION_PRIVATE_URL% | Private URL for Location |
| %REASON_PRIVATE_URL% | Private URL for Service |