Sometimes you might want to view an email To see the emails that you've sent out to a client, and to view the emails between you and a client there are 1 of 2 ways that you can do this:
- Go to the "Main" menu tab > My Calendar > and then find the appointment that you are looking for and click on it
- Go to the "List" menu tab > Open Appointments > and then find the appointment that are you are looking for
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Once you're on the Appointment Details screen, click on the "Emails" tab and this will show you the emails between you and that have been sent to the client.
You will now be able to see the emails. I can see the different types of emails that have been sent to myself as the staff member and an email that has been sent to Darlene. To view the specifics of an email, click anywhere within the email's details. I am going to click on the "Appointment changed/rescheduled to CLIENT" email sent to Darlene's email address:
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I can now see the specifics of the email that I sent to her regarding the change in her appointment details. I added a short thank you message to Darlene previously and can see this change reflected here. Once you're done viewing the email, click on the "x" in the upper right corner and this will take you back to the screen with the Emails tab:
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And that is how you can view emails between yourself and a clientsent to your clients.