As you may know, Clients are able to login to the scheduler to access upcoming appointments, cancel them, and reschedule them. If they ever write you and are having trouble logging in, you can reset the password they use to login to the scheduler. You can then relay that password change to them so that they can login with the new password you've set.
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Click into the client's profile and scroll to the bottom of the Client Info tab where you'll find the button to "Reset Password":
In the Reset Password popup window, the email address will be prepopulated but you can type in a new password for the client and press Save:
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