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Staff is any user who can log into the system or has a calender where a user can book an appointment with them.

 

To Create a new staff go to Setup->Staff and select "Add New Staff" button

In this documentation, we will discuss the security roles staff can have, those consist of:

  1. Account Owners
  2. Administrators
  3. Location Super Users
  4. UsersCheck In
  5. Reports Only

We also discuss how to configure staff to either:

 

Staff Security Roles

Staff member can have one of six security roles.

Anchor
Account Owner
Account Owner
1. Owner

This person has all the security permission of an Administrator but can also manage Billing for the account and is the only person who can cancel the account.

 

The person who signs up for the account gets this permission. Only one person can have this permission.

 

Anchor
Administrator
Administrator
2. Administrator

This user can see every one else's schedule and setup any option.

 

From Setup->Staff select "Administrator" from the Security Role drop down.

 

Anchor
Location Super User
Location Super User
3. Location Super User

Staff members with this security status can see everyone's schedule at any location where an administrator has granted them access.  They can add appointments for staff members that are also assigned to any of the same locations and can run reports/lists for all staff at those locations as well. They do not have access to any of the information underneath the Setup menu or the Website menu.

 

From Setup->Staff select "Location Super User" from the Security Role drop down.

Once you have selected the Location Super User role for your staff, you can then select which locations that particular staff person can set up working hours for him/herself at:

 

Anchor
User
User
4. User

Users with this security status can login and see only their own appointment calender. They do not see any other staff members or their respective information. This user cannot create new staff or do any function under the Setup Menu.

 

From Setup->Staff select "User
" from the Security Role drop down.

 

AnchorCheck InCheck In5. Check In only

Users with this security status can login and look up appointments by the appointment id and mark appointments as "Checked In" and, once the appointment is over, mark the appointment as "Complete" and checked out. They are not able to see general calendars for all staff, make any changes under the Setup menu, or view general lists of appointments or clients. They can only change appointment statuses as they come in and leave their appointments. Staff members with Check In security status are not able to accept appointments.

 

From Setup->Staff select "Check In
" from the Security Role drop down.